1. Information We Collect

We collect only the information necessary to provide and improve our services.

1.1 Information You Provide to Us

When you use Milebit, we may collect:

• Name or username

• Email address

• Phone number

• Account login details

• Company or fleet information (for company accounts)

• Payment information (processed by third-party providers)

1.2 Information Collected Automatically

When you use our website or app, we may automatically collect:

• Device type, operating system, and app version

• IP address and general location (city/state level)

• Usage data (pages viewed, features used, interactions)

• Cookies and similar tracking technologies (for website analytics)

1.3 Location and Route Data

If you use Milebit’s routing features, we may collect:

• GPS location (only with your permission)

• Route and trip-related data

• Road events added by you or viewed in the app

Location data is used only to provide routing, road information, and related features.

2. How We Use Your Information

We use your information to:

• Provide and operate Milebit services

• Build truck-safe routes and routing options

• Show fuel, toll, and road-related insights

• Enable community features and road updates

• Manage user accounts and subscriptions

• Communicate with you (service updates, support, important notices)

• Improve product performance, security, and usability

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information only in the following cases:

3.1 Service Providers

We may share limited data with trusted third-party providers who help us:

• Host our infrastructure

• Process payments

• Provide analytics and monitoring

• Deliver customer support

These providers are required to protect your data and use it only for agreed purposes.

3.2 Companies and Fleets

If you are a driver using Milebit through a company or fleet account:

• Your employer may access usage, route, and activity data related to company operations

• Personal data unrelated to work use is not shared

3.3 Legal Requirements

We may disclose information if required to:

• Comply with laws or legal processes

• Protect the safety, rights, or property of Milebit or others

4. Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

5. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted connections

• Access controls and authentication

• Regular monitoring and security reviews

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Milebit uses cookies and similar technologies to:

• Analyze website traffic

• Improve user experience

• Understand how visitors interact with our site

You can control or disable cookies through your browser settings.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing

• Withdraw consent at any time

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Milebit is not intended for users under the age of 18.

We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Continued use of Milebit after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@milebit.com